RETURN & REFUND

We are committed to 100% customer satisfaction and providing high quality products to our customers at Leannon.

If for any reason, you are not satisfied with your order, we have a refund policy for all orders purchased at the Leannon store.

1. Our 30-Day Return Policy

You may return your item within 30 days of receipt.

To be eligible for a return, the item must meet the following conditions:

– The item must be unused and in its original condition, with all tags intact.

– The item must be completely free of stains

– Have a receipt and proof of purchase.

Please include a copy of your invoice and return your order in its original box, along with the dust bag and packing material.

2. Return Process

To complete a return, please follow the steps below:

Submit a return request: Please email [email protected] with the subject line “Return Request – [Product Name]”.

Provide a reason: In the email, please describe in detail why you would like to return the item. This will help us improve our services and products in the future.

Get Instructions: Once we receive your request, we will respond promptly with detailed instructions on how to return the item, including shipping address information and steps required.

3. Refund

Once we receive and inspect your return, we will process your refund. Please allow up to 30 business days for the funds to be credited to your account, depending on your financial institution. Any items that show signs of wear or damage will be returned to the customer.

5. Canceling Orders

We understand that sometimes you may need to cancel your order. You can cancel your order within 24 hours of placing your order. To cancel your order, please email [email protected] with the subject “Order Cancellation Request – [Order Number]”. We will acknowledge and process your cancellation request immediately. Please note that after 24 hours, your order may have been processed and cannot be canceled.

6. Contact

If you have any questions or concerns about our returns and refunds policy, please contact us via:

E-mail: [email protected]

Address: 1425 Augusta St, Greenville, SC 29605, USA

Monday – Friday | 8:00 AM – 6:00 PM (EST)